Zalabya | Terms Conditions

Terms Conditions


Terms of Use

User Guidelines:

By using the website and/or any of the mobile apps (IOS, Android) for the user agree to comply with the provisions of the user agreement for and the user verify that he/she agrees to be bound by the user agreement of Please note that the term "you" shall refer to any person or entity, who views, uses, accesses, browses or submits any content or material to the website or mobile apps.

You as a user are responsible for making all arrangements necessary for you to have access to the website or mobile apps. You are also responsible for ensuring that all persons who access the website/applications through your Internet connection are aware of these website/applications terms and that they comply with them. By viewing, accessing, using, browsing, or submitting any content or material on the site, you agree to these Terms of Use as a binding legal agreement between you and, without limitation or qualification.

If you do not agree to these Terms of Use, then you may not use the site or the applications. reserves the right to modify these Terms of Use at any time without prior notice. You agree that each visit you make to the sites shall be subject to the current Terms of Use, and continued use of the site now or following modifications in these Terms of Use confirms that you have read, accepted, and agreed to be bound by such modifications. links the consumer with the shops provides a simple and convenient platform for you to place preorder, or place an order with delivery from.

The purpose of this site is to provide a simple and convenient service to consumers, linking them to sweet shops, cafes or juice parlors in their area that offer preorder, pickup or delivery. is a commercial service for online food ordering. It provides the consumer with list of shops in different areas in Kuwait. does not produce, prepare or have any control over the production of any of the food items made by any of the shops on its website or on its mobile applications. The participating shops, cafes and parlors are obligated to comply with the Kuwait local laws, rules, regulations, and standards pertaining to food preparation, sale, marketing and safety. In addition, sweet shops, cafes may represent that food preparation is in accordance with special standards such as "organic," or allergen-specific standards such as "gluten-free", "nut-free" or "lactose-free". However, does not independently investigate or verify such representations. User of our service must conduct due diligence through information provided by shops on the website or as requested by user/buyer directly from the shops as to the quality and reliability of the shops, as well as to their compliance with applicable laws in Kuwait.

Buyers are solely responsible for verifying the accuracy of delivery addresses, and shall have no liability or responsibility for any such incorrect addresses. All food preparation and deliveries are the sole responsibility of the sweet shop, café or juice parlor accepting the order. Please be aware that the all the participating businesses at will do their best to meet the delivery time specified, however delivery times may be affected by factors beyond their control and therefore, cannot be guaranteed. The concerned business will try to inform you of any unexpected delay.

Payments Procedures:

The users can choose between different payment methods provided on the website & the applications, which are currently the following: Cash on Delivery and Knet.
2. reserves the right to provide other payment methods or to no longer offer certain payment methods.
3. Customer bindingly chooses the payment method when placing the respective order, provided that the customer chooses an online payment method, the payment will be processed by an external online payment provider cooperating with or the mother company.
4. Card data will be stored for future orders by the external online payment providers, on the condition that the customer has given consent to the storage and future usage.  
5. Customer is obliged to ensure sufficient cover of the respective account when using Knet payments.

Intellectual Property:

The content on the website and applications of and the trademarks, service marks and logos contained therein are owned by or licensed to CMP Engineers LLC, and are subject to copyright and other intellectual property rights under state of Kuwait and international conventions. Content, includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics. All graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of in Kuwait and/or other countries. Zalabya trademarks may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Content on the website is provided to you "AS IS" for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Systematic retrieval of data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from is prohibited. You the user are have been granted access solely for your personal and the purpose indicated under the term of use, and for non-commercial use

Governing Law & Enforcement:

The Terms of Use of website and mobile applications shall be governed by and construed in accordance with the law. Disputes arising in connection with these Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the Kuwaiti courts.

In the event that any part of these Terms of Use is considered unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions of these Terms of Use.



To the extent permitted by law, provides this website and mobile apps content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of this site, or that the site or server that makes it available are free of viruses or other harmful components and not responsible to any results that might come from the use of website or applications. Subject to the previous provisions, neither or the holding company CMP Engineers nor or CMP Engineers directors, officers, agents, employees or contractors shall have any liability for any direct, indirect, special or consequential losses or damages (including without limitation, damages for loss of business or loss of profits), arising in contract, tort or otherwise from the use or inability to use this site. or CMP Engineers shall not be liable or responsible for any food or services offered by the participating sweet shops, cafes or juice parlors that is unhealthy, is the cause of injury, that is otherwise unacceptable to buyers or that does not meet the expectation of buyers in any manner.

The information, content, products, services, and materials available through the site-whether provided by, you, other users or other affiliates/agent or third parties- including without limitation, sweet, food/beverage orders, submissions, text, photos, graphics, audio files, video, and links, are provided "as is" and "as available" without warranties of any kind, either expressed or implied to the maximum extent permitted by law.